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SkyTab InCharge App

Real-time KPIs on your phone. Monitor sales, labor, and exceptions from anywhere — make same-day operational decisions without waiting for end-of-day reports.

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In one minute, see today’s sales, labor vs trend, and unusual void/discount activity — so you can act on staffing or promos on the go. Open the dashboard and move first. See your KPIs live, make same-day calls.

Live KPIs

Real-time sales, checks, and ticket status at a glance.

Same-Day Decisions

Act on staffing and promos before the shift ends.

Exception Alerts

Spot void and discount anomalies immediately.

Key Capabilities

Everything You Need to Move Fast

Real-Time KPI Dashboard

Real-time panel: sales, average check, tickets in progress, voids/discounts — focus on decisions that move the day.

Labor & Shift Control

Hours, tips, sales per employee, overtime alerts — support payroll accuracy and margin protection from your phone.

Order Type Breakdown

Dine-in, takeout, delivery — understand your mix and peak loads to staff and prep with confidence, today.

Multi-Location View

One dashboard for all sites with filters and period comparisons — ideal for groups and franchises that need network oversight.

Built For Your Role

Who Needs InCharge?

Owner & Manager

Mobile access shows sales, labor, and discounts remotely with fewer manual checks — make same-day calls on staffing or promos.

Multi-Unit & Enterprise

Unified metrics across locations, trend comparisons, and labor/overtime variance alerts across your enterprise network. Filters support fair baselines.

Operations Director

Spot bottlenecks fast — ticket times, void patterns, shift discipline — then codify fixes across locations with Lighthouse reports.

Choose Your View

Mobile App vs Cloud Back-Office

FEATURE
Mobile App
Lighthouse
Metrics Access Instant KPIs via InCharge mobile app. No monthly fees, cost scales only with processing. Cloud analytics + menu engineering + labor tracking. $69–$165+/mo + add-ons.
Shift Management Real-time employee view, clock-in/out, alerts via SkyTab handhelds. Labor policies, payroll-ready scheduling, accounting/payroll exports.

Pro tip: Use the mobile app for daily calls and Lighthouse for weekly deep dives — together they close the loop. Ge your ops cadence

Simple Process

How It Works — 4 Steps

one 1
Connect

Access to the app, roles mapped, and per-location permissions set for onboarding.

two
Collect Data

Powered by POS integration, metrics sync automatically — no manual entry. Defined scopes ensure reliable feeds.

three
Monitor

Live charts, ticket statuses, and exception tracking for voids/discounts — all in the mobile app.

four
Act

Make data-driven calls on staffing, shift timing, and promos right from your phone, with shared action lists.

Value & Payback

See the ROI

Faster closeouts, fewer discount/void losses, and transparent tips/labor give hours back weekly and protect margin. ROI drivers: time saved and error reduction on the platform.

Save X min/closeout × Y staff × Z days = hours back monthly.

Reduce losses from incorrect discounts/voids with real-time oversight.

Capture more rush-hour sales by staffing to live ticket times.

Tailored to Your Format

Configure for Your Business Type

We tailor KPIs and views for your specific restaurant format via a 30–60 min consult and setup call. Order mix and delivery filters supported.

Implementation & Support

Get Started With Confidence

Launch Format

Start with a quick audit, format-specific setup for menu and roles, access provisioning, and a test week with checkpoints and sign-offs. Responsibilities are documented via a simple RACI, so owners, managers, and our team stay aligned.

Support Channels

Chat, email, and phone support with response targets during business hours and clear escalation paths. Team training included and scheduled for your shifts.

Outcome Guarantee

Week 1–2: access set, roles assigned, alerts live. Week 3–4: managers trained, weekly KPI cadence in place. Milestones defined, adoption tracked.

Delivery & Launch

US-wide coverage. Remote onboarding in 3–5 business days; on-site kickoff on request. Timelines depend on data readiness and roles.

Case Studies

Real Results from Real Operators Full Service

"Daily KPIs changed our cadence."

Full-service group stabilized labor variance and cut table turns by 20% after adopting mobile oversight and Lighthouse reviews within weeks.

"We see voids and tips in real time, and nightly reconciliations got simpler."

A high-velocity bar used mobile alerts to spot issues faster and reduce manual checks.

Guarantees & Compliance

Built on Trust

Transparent Terms

No hidden fees — contracts list inclusions, terms, and promo eligibility.

Security

PCI-aligned processing, encryption, tokenization, and regular audits for secure access.

Painless Migration

Guided migration from other POS — menu and data transfer in 5–10 business days.

FAQ

Common Questions

KPI dashboard, labor KPIs, order type breakdown, ticket views, reviews/sharing in mobile; deep reports live in Lighthouse.

You’ll need owner or sub-accounts with app permissions; assign per-location roles and filters to control access.

If connectivity drops, mobile access may be limited; data syncs on restore. We clarify POS vs app behavior.

Typical: 3–5 business days from request to go-live, depending on setup, menu, roles, and data quality.

Get a Demo & Consultation

Great for new openings, POS replacements, or fast-growing multi-unit groups standardizing KPIs.

We use your contact to schedule the demo and send relevant materials only; opt out anytime. View policy

Ready to See Your Operations in Real Time?

In the first session, we’ll map your KPIs and show where you save time and tighten labor oversight on mobile.

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SkyTab POS system with two full terminals and one handheld device

2 FULL POS
SYSTEM BUNDLES
& 1 HANDHELD

Upfront Hardware & Software
Installation + Menu Entry
Monthly 
Support*
Total 1st Year
Cost
Total 3rd Year
Cost
SkyTab by Shift4 logo
$0.00
$0.00
$79.98
$959.76
$2,879.28
Toast POS logo
$5,750.00
$999.00
$240.00
$9,629.00
$15,386.00
Square POS logo
$3,358.00
Not offered
$200.00
$5,758.00
$10,558.00
Clover POS logo
$3,798.00
Not offered
$249.00
$6,786.00
$12,762.00
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